Privacy Policy

www.kinderdentaire.com (the “Site”) is owned and operated by Clinique dentaire pédiatrique Kinder (the “Clinic”).

Contact information:

Address: 010-945 Avenue Beaumont, Montréal, Québec, H3N 1W3

Purpose of This Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable laws, including Quebec’s Law 25.

It also outlines your rights regarding your personal information.

This Policy applies in addition to the Terms and Conditions of our Site.

Consent

By using our Site or submitting personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Where required, we will obtain your explicit consent (for example, when submitting forms or accepting certain cookies).

You may withdraw your consent at any time, subject to legal or contractual restrictions.

Personal Information We Collect

We only collect information necessary to fulfill the purposes described below.

a) Information Collected Automatically

When you visit our Site, we may collect:

IP address
Approximate location
Device, browser, and system information
Pages visited, links clicked, and browsing behaviour

b) Information You Provide

We may collect personal information when you:

Fill out a contact or appointment form
Communicate with us

This may include:

First and last name
Email address
Phone number
Address (if provided)
Information included in your message

Note: We recommend that you do not submit sensitive medical information through the website forms.

How We Use Your Information

We use your information only for the following purposes:

To respond to inquiries and communicate with you
To manage appointment requests
To improve the functionality and performance of our Site
To comply with legal and regulatory obligations

We do not use your information for profiling or automated decision-making.

Sharing of Personal Information

We do not sell your personal information. We may share your information only in the following situations:

With authorized staff who require access to perform their duties
With service providers (e.g., website hosting or analytics tools), who are required to
When required by law or legal process
To protect our legal rights

If you access third-party websites through links on our Site, their privacy practices apply.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, or as required by law.

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Quebec law, you have the right to:

Access your personal information
Request correction of inaccurate information
Withdraw your consent to its use
Request deletion, where applicable
Request information about how your data is used

To exercise your rights, contact our Privacy Officer (see below).

You also have the right to file a complaint with the Commission d’accès à l’information du Québec (CAI).

Children’s Privacy

Our services are intended for children; however, this Site is directed to parents or guardians.

We do not knowingly collect personal information from children without parental consent. If you believe a child has provided personal information, please contact us and we will delete it promptly.

Cookies We use:

Cookies are small files stored on your device that help improve your browsing experience.

Functional cookies (to ensure the Site works properly)
Analytics cookies (to understand how users interact with the Site)
Optional cookies (e.g., marketing, if applicable)

Where required, you will be given the option to accept or refuse non-essential cookies.

You can also disable cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.

The updated version will be posted on this page with a revised effective date.

Privacy Officer

The person responsible for personal information is: Rachel Korman

Email: info@kinderdentaire.com

Effective Date: April 7, 2026